FAQ
Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to info@framd.com
Frequently Asked Questions
How does the Frame’d™ frame work?
Frame'd™ is designed for simplicity.
Just open the frame, place your jersey inside, and lock it back up.
No tools. No complicated setup.
You can switch jerseys anytime in seconds.
Can I really swap jerseys easily?
Yes, that’s the whole point.
Unlike traditional frames, Frame'd™ uses a lockable open-close system, so you can remove and replace jerseys whenever you want without hassle.
Perfect for rotating jerseys on game day.
Will it damage my jersey?
No.
Frame'd™ is designed to display jerseys safely without pins or permanent mounting, so your jersey stays in great condition.
What size jerseys does it fit?
Frame’d™ is made to fit most standard sports jerseys, including:
• Rugby
• Football
• Soccer
• Basketball
• Baseball
If your jersey is standard adult sizing, it will fit perfectly.
Is it easy to install?
Yes.
The frame comes ready to mount and can be installed in minutes using basic wall mounting.
Is the frame secure once closed?
Absolutely.
The lockable design keeps your jersey secure and protected, while still allowing easy access whenever you want to swap it out.
Where can I use it?
Frame'd™ looks great in:
• Man caves
• Home gyms
• Bedrooms
• Offices
• Sports rooms
Anywhere you want to showcase your passion.
Is this a good gift?
100%.
Frame’d™ is a perfect gift for any sports fan, especially for birthdays, Father’s Day, or special occasions.
How long does shipping take?
Orders are processed within 1–3 business days.
Shipping typically takes 7–12 business days, depending on your location.
You’ll receive tracking as soon as your order ships.
Do you offer a guarantee?
Yes.
If you’re not satisfied, we offer a risk-free guarantee so you can shop with confidence.
Returns Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@framdvault.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@framdvault.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@framdvault.com
Shipping Policy
At Frame’d™, we make sure your order arrives safely and on time.
Standard Shipping
• 7–14 business days
• Insured delivery
• Tracked via UPS
Express Shipping (Paid)
• 5–10 business days
• Insured delivery
• Tracked via FedEx
All orders are processed within 1–3 business days, and you’ll receive a tracking number as soon as your order ships.
Contact us at info@framedvault.com if you have an questions regarding shipping.